FirstSearch: Search the catalog at Oakland University Library: "1) Workload
Excessive workload is not new, but today's technology and pace of life bring an increasing intensity to work. The greater availability afforded by communication technology-cell phones, voice mail, e-mail-requires an active defense of personal time as work contacts come to expect an immediate response any time, anywhere. The productivity edge gained through the effective use of information technology at work is being overtaken by the increasing expectations of customers, colleagues and executives. Doing more becomes the norm. "